Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Great work at a fair price. I was going to have my timing belt changed according to my owners manual (2013 Subaru). I received a call from Patrick Marsh letting me know that halfway into the production year Subaru changed the belt to a chain.. Patrick saved me a great deal of money.. I feel that some if not most shops would have taken my money and said "sucker". Arts Automotive is honest and trustworthy.. heck they are the Boy Scouts of auto repair.. You can trust them.. A+++++

5

I had heard that Arts Automotive also worked on BMW's so I went down there to have them help me with a perceived oil leak that a big dealer in Beaverton claimed I had. On a cold start-up, you could smell what I thought was burning oil, and the Big Dealer claimed that they made a notation about it on my recent oil change. If this was true, why didn't they tell me when I picked up my car. I checked my paperwork they gave me and it mentioned nothing about a leak. but they would be happy to charge me $500 to $1100 dollars to repair it. But I digress... I took it to Art's and his technician only found a small weeping on the back of a valve cover gasket, and not serious enough to merit tearing it apart to fix. Not only that, but he found several items under the hood that were just laying there where someone forgot to replace them. They put her back together and after driving it all day yesterday, there was no oil smell at all. They spent a good 45 minutes working on my car, but charged me nothing because they didn't repair or replace anything (other than a few pieces that were loose under the hood). I am very impressed with this service, and I'll return to have their Tech do future work on my car. Art's Service Adviser, and Technician are a firm step above a place in Beaverton that counts on a very open wallet for their services with no thought to the customer. Respectfully Fred H.

5

Melissa Holde is by far one of the best service writers i have met, she remembered my face and called me by name after only meeting me once, briefly. She is also extremely good at what she does, when she says it will be done, its done! I will go no where else because of her!

5

Our vehicle had an unusual electrical challenge that took two tries to fix. Patrick Marsh, the Service Writer, at Art's Automotive, handled the whole issue with kindness and professional expertise. We left there feeling cared for and blessed big time! He thoroughly explained what was happening so we knew they work with integrity. Their shop is very neat, clean, and orderly. We highly recommend Art's Automotive for your service and repair needs.

5

Professional, fast, reasonable cost! Thanks Melissa Holde for your help!

5

Thank you for helped Melissa. I really so appreciate!!!

4

4

5

5

Honest people and quality repairs.

Art's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Art's Automotive (360) 423-0890 if you have any issues in accessing any area of our website.