Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Great service

5

Knowledgable and very professional. Theresa was wonderful to work with as she kept us informed every step of the way during the repair of our vehicle.

5

As always, Art’s provided exceptional service when I recently scheduled an oil change. I was quickly able to get an appointment time that worked for me. It was completed and I was on my way before I knew it! The team is so accommodating, the waiting area is comfortable, and no one tried to upsell me at the end. And they have great coupons!!! Thanks, Art’s!

5

Very friendly. They have great communication, and take the time to explain things to you. Love their texting feature, as well as their reports with photos. We've used them once before for something different. We were happy with their service and customer service, that we returned to them again.

5

5

2012 Corolla needed new alternator and battery. Arts got me in same day and had my car fixed earlier than expected. Great service and price was much less than I anticipated! Would recommend.

5

Great work.

5

I received an appointment the same day I called.

5

Friendly, knowledgeable, with good communication from Teresa

5

I was on a trip to Oysterville, Washington when I discovered that my oil cap had fallen off. Oil was everywhere, I was missing a cap, and I had to drive over a 100 miles back home. It was MLK day and I was worried places would be closed but I called Art's Automotive and Larry answered the phone. When I speak to mechanics, I am often treated like I don't know what I am talking about and it can be an uncomfortable experience, but Larry was very kind, helpful, and reassuring. While he didn't have the cap I needed, he suggested I come down anyway so he could take a look. When I got there, he not only helped me add oil to my car, but he found my oil cap! He found it at the bottom, below the engine and fished it out! I am not exaggerating, this was the best customer experience I have ever had. He didn't charge me at all, just helped me get on my way safely. I will be forever grateful!

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