Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

Appreciate that Kevin took the time to follow up when he said he would.

5

Above and beyond. I needed a new battery because mine was leaking. They performed a diagnostic test to be sure there wasn’t anything else causing the leak. Very pleased.

4

Friendly staff. Took their time rather than try to rush the job..I appreciate that. Car performs well after service. I will see how it runs in the future on a long drive in a month or so.

5

Electronic exhaust component failure, fully repaired. My confidence in Art’s continues.

5

Art's does real Quality work,They have the best Techs/Mechanics

5

Very professional and a pleasure to do business with.

5

Pleasure to work with. knowledgeable on correct battery for my application. As it will be in frezing condition and he took time to order best for condition and correct post position. Thank you.

5

5

Coolant cleaning and refill. Indicated by my check engine diagnostics. Took it on faith that it was low and dirty as described to me. Oxygen intake on gasoline fill orifice was not closing properly after fill ups and caused engine service light to come on. Part was replaced. 1st order came in with the wrong part so I had to bring it in for a second day. Because of my inconvenience I was given a 10% discount. Also my car was taken to get a 1/4 tank of gas to check that the repair was completed correctly and the problem was solved. I was not charged for the extra gas. I was given rides to and from the shop both days. Everything about the parts and billing was gone over in detail. Excellent single serving coffee was available during any waiting time. All customer service was gracious and informative. 2 others times I had questions and they were able to help me out without any shop time. Last but not least, they stand behind all their work. I always feel comfortable I will be treated fairly and not be sold something I don't absolutely need. Try them out, see if you agree.

5

Great service. The staff at Art's were all very helpful and professional.

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