Customer Reviews & Stories for Art's Automotive in Longview, WA

Kevin | Art's Automotive

5

When I had mechanical issues with my car they took great care to make the necessary repairs without taking advantage of me and my checkbook.

5

Art's Auto is a very customer service oriented business. While I have only taken a car there once, they seemed to do very conscientious work, and at a fair price. They happily gave me a ride to work in the morning, 1/2 hour before they even opened. I can highly recommend them in Longview.

5

Places like Art's Automotive are one of the main reasons I love yelp. When a business treats me right, I want to share it! Even if most likely nobody I know will ever go there. Thank you, Yelp, for making this possible. So, the whole family was on I-5, heading off to the boonies for a much-anticipated campout, when Pirate Daddy heard it. The noise. The one he'd been trying to catch again for weeks. And this time it just kept going. Pirate Daddy's best guess? An alternator bearing. So he calls around, trying to find a spare alternator. I-5 near Longview is not a good place for alternators. But a nice person directs him to Art's Automotive. Now, "Art" (not his real name) tells him that he doesn't have time to replace our alternator that evening, but to bring the truck in for the free alternator check and he'll take a look. So we do. And he and a colleague do. Right away. Fifteen minutes after pulling in to Art's, we're back on the road, heading off to the boonies, happy in the knowledge that our car has been given some focused professional attention and our alternator was not likely to go kaput when we're forty miles from anywhere. And it didn't. Vacation saved! Three cheers for Art's!

5

Great family owned automotive shop.

4

I needed a new battery, or thought I did. They checked out the car to make sure that was the problem. I did have to wait in line for a bit, as there were people ahead of me and then phone calls. They were friendly and explained was was needed and then got my car right in. The cost was what I expected.

5

Very simply...Honest top quality service! What else can you ask for from a mechanic shop.

5

Just very easy to deal with and felt they did a great job.

5

Art’s has been absolutely amazing! We had a catastrophic failure in our engine and not only were they able to take a look at it swiftly, they got us a decent price on a new engine and have cared for it since. Then...when the replaced engine exhibited problems, they replaced it again and serviced it with no questions and no cost to us. I appreciate these folks so much.

5

went To Arts and had my multi lightswitch repaired .was told that it was under warranty and they honored the warranty.No charge! Repaired it and it works great! Thank you arts for honoring your warranty. Keep up the great work.u have redeemed yourself from the past. I would recommend them to anyone . Thank you .

5

This guy's character and skill are above all others. He has been more than generous with his time and pricing, I feel lucky to have the business so close.

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